Terms of Service

Last Updated: July 2, 2026

Welcome to Sera Hogar. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. General

By using this website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Products

All products sold by Sera Hogar are handcrafted scented candles. Due to the handmade nature of our products, slight variations in color, fragrance, and appearance may occur.

We make every effort to display our products accurately, but we cannot guarantee that your device’s display of colors will be completely accurate.

3. Pricing and Payment

All prices are listed in U.S. dollars (USD). Prices are subject to change without notice.

Payment is due at the time of purchase through the payment methods offered on our website.

4. Shipping

We process and ship orders within the timeframe stated on our website. Delivery dates are estimates and are not guaranteed.

Sera Hogar is not responsible for delays caused by shipping carriers, weather, or circumstances beyond our control.

5. Returns and Refunds

We accept returns within 30 days of delivery for unused and unopened items in their original packaging.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the item.

Shipping charges are non-refundable unless the error was caused by Sera Hogar.

6. Candle Safety

Candles should never be left burning unattended. By purchasing our products, you acknowledge that candles involve an open flame and agree to follow all candle safety instructions provided with the product.

Sera Hogar is not responsible for any damage, injury, or loss resulting from improper use of our products.

7. Intellectual Property

All content on this website, including logos, product names, photographs, text, and designs, is the property of Sera Hogar and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Sera Hogar shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California, United States.

10. Contact Information

For questions regarding these Terms of Service, please contact us at:

Sera Hogar
Email: sales@serahogar.com
Website: www.serahogar.com