Refund policy

RETURNS & EXCHANGES

To request a return or exchange, please contact our team via email first before sending any items back to us. Once we’ve gotten in touch, our returns process is as follows:

1. Our Customer Care team reviews the details of your request.

2. Once approved, we will provide a prepaid return shipping label for you to ship your items back to us. The return label will include a tracking number for your reference.

3. Once the shipment arrives at our warehouse, our Receiving Department will inspect the item(s) to confirm they meet our Criteria of Acceptance.